PABXQUOTES - 3 Different Quotes

  

FAQ’s

What is an Auto attendant?

Auto Attendant is seen as an automated receptionist. Its purpose is to offer the caller options for call redirection to a specific user, agent group, IVR, voicemail box etc. Normally they have options like “For sales press 1, For Accounts press 2 … etc”

Why choose VoIP?

Voice over IP provides major benefits to both service providers and end users: Substantial cost reduction for service providers and enterprises, Increased revenues for service providers and Enhanced productivity for end users.

Voice over IP: How Does it Work?

With VoIP, voice traffic is converted into data packets and transmitted over the public Internet and/or over a private IP network. When you call a landline or cell phone number, the data packets are converted to a regular telephone signal before they reach the party you’re calling.

Voice over IP: How is it Different from Unified Communications?

VoIP refers to a basic Internet-based telephony system. Unified communications is more advanced. Among unified communications’ many advantages are sophisticated call center features; conferencing that combines voice, data, video and desktop sharing; and presence—the ability to instantly determine the availability of others within your company.

Voice over IP: What Equipment Do I Need?

For a basic VoIP system, all you need are a broadband Internet connection and a VoIP-enabled phone; a traditional phone connected to an adapter; or a computer with VoIP software.

Many businesses are now using VoIP and unified communications on their own private networks. Telephony systems residing on private networks have better security and quality than those that operate strictly over the public Internet. With VoIP or unified communications on a private network, you can prioritize voice over other types of traffic on your network, to ensure the best possible audio quality.

What is a Small Office PBX?

A traditional small office PBX (Private Branch Exchange) is a telephone switching system that connects a company’s internal phone users to each other and to the public phone system. On a traditional small office PBX, employees can easily make calls within the company simply by dialing an extension.

How are Today’s Small Office PBX Systems Different?

Next-Generation communications solutions offer the same features as traditional PBX systems and much more. Advanced unified communications solutions often include an IP PBX, which runs on the same IP network many small companies use to run their businesses. This saves costs and minimizes network management.

How can a PABX system save my time and money?

PBX system allows business branch offices to communicate easily using VoIP features which rapidly reduces telephone costs and time and allows users to contact remote co-workers via extension numbers.

PBX system easily creates conference bridges between employees on local or remote (overseas) levels, which directly saves significant amount of time, and possible travel costs.

PBX system allows call divert to employee mobile phones that gives more flexibility, mobility and time for achieving better business results. This directly saves time and reduces expenses.

PBX system browser based system administration allows users to easily navigate through the configuration. Therefore, it saves significant amounts of time and expenses on system maintenance, technical support, training, etc.

VoIP usage will dramatically lower telephone communications costs.

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